First generation Focals are no longer available for purchase.
Learn more here

First generation Focals are no longer available for purchase.
Manufacturing and sales have ended as of December 3, 2019. Learn more here.

How can I cancel my order?

 

Orders

If you are unsatisfied with your purchase, we can refund you the purchase value less a restocking fee.

Because Focals are a made-to-order product, we can't guarantee that we can refund the full purchase price after you cancel your order.

Please reach out to support@bynorth.com to start your order refund or if you have any questions.

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