First generation Focals are no longer available for purchase.
Learn more here

First generation Focals are no longer available for purchase.
Manufacturing and sales have ended as of December 3, 2019. Learn more here.

Items on my display appear hazy

At times, you might notice that the text and images you see on Focals appear to have a haze or halo effect surrounding them. This is especially noticeable if you are using Focals in a dim environment with the highest brightness setting selected.

This halo effect is normal and can be resolved by moving to a brighter area or decreasing your brightness setting. 

You can always contact us at support@bynorth.com if the haze does not subside after decreasing your brightness or moving to brighter room.

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